Refund Policy
For all refunds, Biokats Sports Network (parent Company) will charge a minimum administrative fee of $25. As of the dates established by the Refund Policy described below, the larger cancellation fees will apply.
When an athlete registers for a combine/showcase camp, various work is done and items are purchased in order to prepare for the event. We realize, however, there are at times extreme circumstances that will not allow an athlete to attend. Because we offer combines/showcase camps on a regular basis, the best option is for you to request to be rolled over to a future camp the same year.
Here are the rules:
– No refunds will be given after the combine/showcase deadline. The showcase deadline is two weeks prior to an event.
Your options
1. Transfer to another camp – If you transfer to another camp before the combine/showcase deadline, no processing fee will be assessed. If its after the showcase deadline, there will be $25 processing fee.
2. Receive a partial refund. If you submit before the two week deadline, you will receive a 50% refund. Refunds will be issued back to the credit card used to initially register. This process is completed in a timely manner by our Accounting Department.
– We will continue to play in almost all weather conditions unless deemed unsafe. Please plan on attending and participating in the event. All weather cancellations or updates will be posted to the website.
– If there is a weather-related cancellation (in which your combine/showcase cannot be rescheduled), players will receive a 75% refund.
– If there is a weather-related cancellation in which the event is partially completed, Biokats Sports Network will not issue any refunds as Biokats Sports Network continues to pay facility costs, college coaches, and other event costs.
NOTE: Showcase deadline is two weeks(14 days) prior to the combine/showcase camp.
You must submit a refund application to be considered for a refund. If there are specific circumstances, make sure you include them. By submitting, you agree that are statements are true and accurate. If any perjury is found, you agree to automatically forfeit your money.
How to Request a refund if you cannot attend a future camp.
Send an email to refund@biokats.com with REFUND: in the Subject line.
Be sure to fill out the refund application and attach it to your email.
We will not be processing refunds with out all the information
How to Request a transfer to another camp.
Send an email to refund@biokats.com with TRANSFER: in the Subject line.
How to Request a refund if you cannot attend a future camp.
Send an email to refund@biokats.com with REFUND:
If you contact (payment gateway separately), that has costs associated with it. You agree to pay those extra fees and give Biokats approval to charge your credit card for those additional fees.